Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Property cleaned by professional cleaning companies
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation sealed after cleaning
Safety features
Access to healthcare professionals
First aid kits available
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Physical distancing
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Mobile app for room service
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Miscellaneous
Smoke-free property
Non-smoking rooms
Air conditioning
Kitchen
Kitchen
Kitchenette
Bathroom
Private bathroom
Media & Technology
Flat-screen TV
